singpass counter​ 12 25

singpass counter​ 12 25

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Singpass counter is a walk-in assistance desk where users go to resolve problems with their Singpass account or get in-person support.

These counters are useful if you have trouble setting up Singpass online, lost access to your account, need to verify your identity, or want to reset your password.

You’ll find them at places like ServiceSG Centres (e.g. Our Tampines Hub, Woodlands Civic Centre), the ICA Building, and some Community Clubs.

Services offered include new account sign-up, unlocking or reactivating accounts, setting up the Singpass app, and verifying documents in person.

Remember to take your IC or relevant identification documents so staff can verify your details and help you efficiently.

Most counters operate during normal working get more info hours; check online or call ahead as opening times may differ by location.

For smooth in-person service with government digital identity matters, Singpass counters are always ready to assist.